Privacy Policy
Last Updated: September 30, 2025
At Live Indianly (“we”, “our”, or “us”), your privacy matters deeply to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website liveindianly.com or engage with any of our products, services, or communications (collectively, the “Services”).
By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please refrain from using our website or providing personal information.
1. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. Whenever we do, we will revise the “Last Updated” date at the top of this page and post the new version on our website.
2. Information We Collect
We collect personal information directly from you, automatically through your interaction with our site, and from trusted third parties who help us operate our business.
a. Information You Provide
When you use our Services, you may share information such as:
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Contact details: your name, address, phone number, and email.
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Order details: billing and shipping address, payment confirmation, and product details.
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Account information: username, password, and any login credentials (if applicable).
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Customer support messages: when you contact us via email, chat, or social platforms.
You can choose not to provide certain information, but it may limit your ability to use some features or complete purchases.
b. Information We Collect Automatically
When you browse our site, we automatically collect certain “Usage Data” using cookies, web beacons, and similar tools. This may include:
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Your IP address and browser details
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Device type, operating system, and network information
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Pages viewed, links clicked, and time spent on our site
This helps us improve our site performance, personalize your experience, and better understand customer behavior.
c. Information from Third Parties
We may receive information about you from our partners, including:
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Shopify, which powers our e-commerce platform
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Payment processors, who manage secure payments and billing data
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Marketing and analytics providers, who help us improve our reach and performance
All third-party data is handled in accordance with this Privacy Policy.
3. How We Use Your Information
We use your personal information for legitimate business purposes, such as:
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Order fulfillment: Processing payments, delivering orders, handling returns, and sending purchase confirmations.
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Account management: Creating and maintaining customer accounts.
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Customer communication: Responding to queries, requests, or feedback.
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Marketing and promotions: Sending product updates, offers, and personalized recommendations.
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Security and fraud prevention: Protecting our site, users, and business from fraud or misuse.
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Service improvement: Enhancing our website, offerings, and user experience.
You can always opt out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
4. Cookies and Tracking Technologies
Our site uses cookies and similar technologies to personalize your experience and analyze usage.
These small files help remember your preferences, keep items in your cart, and collect analytics data.
You can manage or disable cookies in your browser settings, but please note that doing so may affect site functionality.
For details on Shopify’s cookie usage, visit Shopify Cookie Policy.
5. How We Share Your Information
We do not sell your personal data. However, we may share it in limited ways to provide our Services efficiently:
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With trusted service providers who support payment processing, shipping, analytics, and IT functions.
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With marketing and business partners for promotional or advertising purposes (in accordance with your consent).
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With affiliates or legal authorities when required for compliance, fraud prevention, or business operations.
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During business changes, such as mergers, acquisitions, or restructuring.
Each partner is contractually required to handle your data securely and lawfully.
6. Data Security and Retention
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
While we strive for strong security, no method of transmission over the Internet is 100% secure.
We retain your data only for as long as necessary to fulfill the purpose it was collected for — such as processing transactions, complying with legal obligations, or resolving disputes.
7. Children’s Privacy
Our website and Services are intended for use by adults. We do not knowingly collect information from individuals under 18 years of age.
If you believe your child has provided us personal information, please contact us immediately to request its deletion.
8. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data, including:
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Access: Request details about the personal information we hold.
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Correction: Ask us to fix inaccurate or incomplete information.
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Deletion: Request that we delete your personal data.
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Restriction: Limit or object to how we process your information.
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Portability: Request a copy of your data in a portable format.
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Withdraw consent: Opt out of certain uses, such as marketing.
To exercise any of these rights, please email us at hello@liveindianly.com or message us on WhatsApp +91 70135 87489.
We may verify your identity before processing your request and will respond as required by law.
9. International Data Transfers
If you are accessing our website from outside India, please note that your information may be processed in other countries where our partners (such as Shopify or payment providers) operate.
These countries may have data protection laws that differ from those in your region. We ensure that your information is handled with appropriate safeguards in accordance with applicable data protection regulations.
10. Complaints
If you have concerns about how we handle your personal data, please reach out to us first — we’ll do our best to resolve it.
If you’re not satisfied with our response, you may contact your local data protection authority, as applicable in your region.
11. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please reach out to us:
📧 Email: hello@liveindianly.com
💬 WhatsApp: +91 70135 87489
We value your trust and are committed to protecting your privacy.